Privacy Policy

How we collect, use, and protect your personal information.

Last updated: January 2025
Introduction

Welcome to MC Store. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our app.

Information We Collect

We collect information you provide directly to us when you:

  • Create an account — name, email address, phone number
  • Place an order — delivery address, payment information
  • Contact us for support
  • Write a product review

We also automatically collect device information, IP address, browser type, and usage data when you use our app.

How We Use Your Information
  • Process and fulfil your orders
  • Send order confirmations and delivery updates
  • Respond to your comments and questions
  • Send promotional communications — only if you opt in
  • Improve our products and services
  • Detect and prevent fraudulent transactions
  • Comply with legal obligations
Sharing Your Information

We do not sell or rent your personal information to third parties. We only share your data with:

  • Delivery partners — Shipbubble, to fulfil and deliver your orders
  • Payment processors — Paystack, to process transactions securely
  • Service providers — who assist us in operating our platform
  • Legal authorities — when required by Nigerian law
Data Security

We implement industry-standard security measures including SSL/TLS encryption, secure cloud storage with row-level security, and PCI-DSS compliant payment processing through Paystack. No method of internet transmission is 100% secure, but we do everything possible to protect your data.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your account and personal data
  • Opt out of marketing communications at any time

To exercise any of these rights, contact us through the support section in the app.

Children's Privacy

MC Store is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you through the app and update the date above. We encourage you to review this policy periodically.

Questions about this policy?

Contact us via the support section in the app or reach us on WhatsApp. We're always happy to help.